This website uses cookies, some of which require your consent. Details of the cookies we use and how to opt-out can be found in our Cookie Policy. To consent click here:
Stationery in the Midlands since 1832
VAT

Help

About Us

Founded in 1832, Osbornes is one of the most recognised brands in the Midlands today. We have seen many changes in our trading history and our on line shop - Osborne Stationery Direct - is the latest, complementing our 3 stores in Birmingham, Leicester and Newark. Over the many years, customers have come to count on us for the excellent service we provide. Our continuing success has been achieved by offering a personal, friendly and efficient service to each customer, together with our policy of selling goods at competitive prices.

Delivery

Next business day delivery Most of our products are available for next business day delivery from when your order is placed (excluding public holidays), provided it is in stock. Orders must be placed before 5pm the day before. Choose Priority during checkout for delivery by 12 noon. Orders placed on Fridays after 5pm will be delivered the following Tuesday. Delivery times are Monday to Friday, 9am – 6pm. 3-5 business day delivery Products available for delivery within 3-5 business days of your order being placed are usually furniture, large technology items, safes and some business machines. To find out the expected delivery of a product, or if a product is out of stock and unavailable for delivery, please check the product page before you place your order. You can also view this information in the Shopping Basket after you have added products to your order. How much does delivery cost? There is free UK delivery on orders over £125 (ex VAT). There is a delivery charge of £4.95 on orders over £75 (ex VAT). A Standard Delivery Charge of £7.95 is added to orders under £75 (ex VAT) Do you deliver outside the UK? We currently deliver to the UK mainland and Northern Ireland. Unfortunately we are unable to deliver to the Scottish Islands, the Isle of Man or the Channel Islands. Do you send parcels to PO Box addresses? Unfortunately we are unable to deliver to PO Box addresses. All deliveries require a signature to ensure that order arrives safely and is received by the correct customer. Is furniture available for next day delivery? We are unable to deliver furniture as part of our next business day delivery service. These products are delivered using specialised couriers who will contact you the day prior to delivery with an expected delivery time. If I order several items, will they be delivered at the same time? The delivery time of your order depends on the type of products you have ordered and their expected delivery time. If all of your products are available for next day delivery, they should be delivered at the same time. If your products are a mixture of next day delivery and 3-5 business days, they will be sent to you on different delivery days depending on product availability. Product availability can be checked in the product description before adding an item to your basket.

How To Pay

Information on payment methods and how to register as a new customer.

My Account

How to manage your details, print invoices, reorder past purchases and more.

Place an Order

How to quickly and easily place an order with us using our secure checkout.

Privacy

Information on how we use any personal information we collect from you.

Returns

Information on how to return faulty, damaged or incorrect items.

Security

Information on how we manage your payment and account security.

Terms and Conditions

Find out what terms and conditions apply when you visit, browse or use this website.

Yes